Book Your Montparnasse Tower Entrance Tickets

Skip lines and view iconic sculptures at Rodin and then enjoy the finest impressionist art with an audio guide.

• Everything you get at Rodin Museum: Walk straight into the Hôtel Biron with priority access and discover Rodin’s greatest works, including The Thinker, The Kiss, and The Gates of Hell. Gain insight into his style, influences, and legacy through his plaster studies and personal artifacts.
• Everything you get at Orsay Museum: Continue your artistic journey and enter the world’s finest Impressionist and Post-Impressionist collection. Enjoy works by Monet, Renoir, Degas, and Van Gogh in a stunning Beaux-Arts station setting that enhances the museum experience.
• Why choose this combo: Experience two major art collections in Paris. Avoid long queues at Rodin museum and explore at your own pace.

Inclusions

Rodin Museum

• Skip-the-line entry to the Rodin museum
• Access to sculptures garden

Orsay Museum

• Entry to Orsay Museum
• Access to permanent exhibitions

Rodin Museum
What’s not allowed

• Pets are not allowed inside, but guide dogs are welcome at the venue.
• Flash photography is not allowed inside the venue.

Accessibility

• This venue is wheelchair and pram/stroller accessible except for parts of the garden with gravel.

Additional information

• Entry is free on the first Sunday of every month between Oct 1 to March 31.
• Please arrive 30 minutes in advance for a seamless entry and security checks.
• These tickets help you skip the ticket queues but not the security lines.
• The garden closes 30 minutes before the museum.
• Persons under 18 years of age and EU residents under 26 years of age may enter the museum for free with a valid ID.
• Photography is allowed without flash.
• The tickets are valid for 3 months and don’t require to book a time slot, visit whenever it suits you.

Orsay Museum
What to bring

• Bring a valid photo ID if you wish to borrow a wheelchair at the venue.

What’s not allowed

• Pets are not allowed inside the venue, but guide dogs are welcome.
• Flash photography is not allowed inside the venue.

Accessibility

• This venue is wheelchair and pram/stroller accessible.
• Braille and audio signage are available for this experience.
• Free adjustable-height canes with rubber tips are available at the venue.

Additional information

• Entry is free on the first Sunday of every month between Oct 1 to March 31.
• Visitors can drop off their coats, small luggage, and other items in the cloakrooms free of charge.
• Facilities: cloakroom, restroom, and free Wi-Fi.
• Please arrive 30 minutes in advance for a seamless entry and security checks.
• These tickets help you skip the ticket queues but not the security lines.
• The tickets are valid for 3 months and don’t require to book a time slot, visit whenever it suits you.

• These tickets can't be cancelled or rescheduled.

Eiffel Tower views with a small-group guide, plus Carnavalet’s deep-dive on Paris history—both tickets, one booking.

• What you get at Eiffel Tower: A 90-minute guided visit in a small group, with reserved elevator access to the summit or 2nd floor (plus 1st floor). Choose your guide language based on the option.
• What you get at Carnavalet Museum: Direct entry to the museum’s permanent collection plus all current temporary exhibitions, explored at your own pace.
• Why this combo works: The Eiffel Tower gives you the city’s layout from above, then Carnavalet fills in how Paris became the Paris you’re looking at. The museum visit is flexible, so it’s easy to fit around your fixed guided-tour time. Upgrade to summit access if you want the tower’s highest level; choose the 2nd floor if you prefer a shorter elevator ride with the guided tour.

Inclusions

Eiffel Tower

• 90-minute guided tour
• Small group (10 to 20 guests)
• 1st-floor access
• Elevator access to the summit or 2nd floor [as per option selected]
• Expert English, Italian, or Spanish-speaking guide [as per option selected]

Carnavalet Museum

• Access to the permanent exhibit
• Access to the temporary exhibits

What to bring

Eiffel Tower

• Valid ID (passport or ID card) to access the tower grounds

What's not allowed

Eiffel Tower

• Smoking
• Large luggage
• Non-folding buggies/prams, baby strollers
• Rollerblades, scooters, skateboards, hoverboards
• Large rolling objects (except foldable pushchairs; medical or assistance vehicles for persons with reduced mobility)
• Sharp objects, glass bottles, padlocks, cans

Carnavalet Museum

• Large bags, suitcases, and oversized luggage

Accessibility

Eiffel Tower

• 1st and 2nd floors are wheelchair and pram/stroller accessible
• Summit is not wheelchair or pram/stroller accessible

Carnavalet Museum

• Wheelchair-friendly venue
• Free wheelchair hire at the museum
• Visits in French sign language with a deaf guide

Additional information

Eiffel Tower

• You can’t purchase summit tickets on the 2nd floor; buy summit access before your visit
• Maximum 20 people per group
• Security check lines can take 2 to 4 hours during peak season
• Summit access may close or be limited due to technical or crowd-related reasons; unplanned closure includes a partial refund (difference between 2nd and top floor ticket)

Carnavalet Museum

• Closed on January 1, December 25, and May 1
• Entry is free for job seekers, those on minimum wage, and disabled guests with their caregivers
• “Madame de Sévigné show” runs only until August 23, 2026
• Cloakrooms available for luggage storage
• Guide dogs and assistance dogs welcome
• Photography allowed without flash

• These tickets can't be cancelled or rescheduled.

Experience Paris from above, then meet its biggest icons with one value-packed combo.

• Everything you get at the Eiffel Tower: Join a 90-minute English-guided small-group tour with elevator access to the 2nd floor or summit, depending on your ticket, plus entry to the 1st floor, where you can continue exploring after your guided visit.
• Everything you get at Grévin Wax Museum: Enjoy flexible entry on your chosen date and explore more than 250 wax figures across immersive galleries, including access to Le Palais des Mirages and the Hall of Mirrors light-and-sound show.
• Upgrades: Upgrade your Eiffel Tower ticket to summit access for panoramic views from the highest public observation deck in Paris.
• Why choose this combo: Pair one of Paris' most iconic guided experiences with a flexible museum visit, making it easy to enjoy both attractions while saving compared to booking separately.

Inclusions

Eiffel Tower Guided Tour

• 90-minute guided Eiffel Tower tour
• Elevator access to the summit or 2nd floor (as per option selected)
• Expert English-speaking guide
• Small group of 10 to 20 guests
• Access to the 1st floor

Grévin Wax Museum

• Entry to Grévin Wax Museum
• Access to all museum galleries
• Entry to Le Palais des Mirages
• Hall of Mirrors light-and-sound show

What to bring

Eiffel Tower

• Valid passport or government-issued photo ID

Grévin Wax Museum

• Booking confirmation
• Valid photo ID

What's not allowed

Eiffel Tower

• Smoking
• Large luggage and oversized bags
• Non-folding prams and strollers
• Rollerblades, scooters, skateboards, and hoverboards
• Sharp objects
• Glass bottles and cans
• Padlocks

Grévin Wax Museum

• Large bags, suitcases, and oversized luggage
• Pets (except registered service animals)
• Alcohol, drugs, or intoxicated entry
• Flash photography, tripods, and filming equipment inside exhibition areas

Accessibility

Eiffel Tower

• The 1st and 2nd floors are wheelchair and stroller accessible.
• Summit access is not wheelchair or stroller accessible.

Grévin Wax Museum

• Wheelchair accessible with ramps and elevators.
• Accessible restrooms available.

Additional information

Eiffel Tower

• Purchase summit access before your visit; it cannot be added from the 2nd floor.
• Tours are conducted in English.
• Maximum group size: 20 guests.
• Security checks may take between 2 and 4 hours during busy periods.
• Some guides may also speak French or Spanish, but this isn't guaranteed.
• Summit access may close due to technical or operational reasons. If this happens, you'll receive a refund for the difference between the summit and 2nd-floor ticket.

Grévin Wax Museum

• Tickets are not valid during private or special events.
• Children under 4 years enter free.

• These tickets can't be cancelled or rescheduled.

Unlock Paris’s highest viewpoint and its most iconic rooftop in one go.

• Everything you get at the Eiffel Tower: Enjoy elevator access to the summit, Paris’s highest viewpoint. Hear captivating stories about the tower’s construction and Gustave Eiffel’s vision by your expert English-speaking guide, and pause at the first-floor glass platform for a thrilling city perspective.
• Everything you get at the Arc de Triomphe: Visit the Tomb of the Unknown Soldier, museum, and climb 284 steps to the rooftop for sweeping views of 20 Parisian monuments, including the Eiffel Tower. Grab a free info booklet in 11 languages to enrich your visit.
• Why choose this: Skip the stress of planning two major attractions separately. This combo secures your Eiffel Tower summit access and Arc de Triomphe rooftop entry in one smooth booking. No juggling tickets, no last-minute queues, just an easy, well-paced day with unforgettable views.
• Options: Pick the experience that suits you, whether it's guided tour to the soaring summit or to the 2nd Floor, each offering its own unforgettable panorama of Paris.

Inclusions

Eiffel Tower

• 90-minute guided tour of the Eiffel Tower
• Elevator access to the summit or 2nd floor of the Eiffel Tower (as per option selected)
• Expert English-speaking guide
• Small group between 10 to 20 guests
• Access to 1st floor
• Informative pamphlets in 10 languages

Arc de Triomphe

• Entry to Arc de Triomphe
• Rooftop access

What to bring

Eiffel Tower

• Individuals must provide a valid ID card, such as a passport or ID card, to enter the tower grounds.

What’s not allowed

Arc de Triomphe

• Note that luggage is not allowed.

Eiffel Tower

• Keep in mind that smoking, large luggage, non-folding buggies/prams, big bags, baby strollers, rollerblades, scooters, skateboards, hoverboards, other large rolling objects (except foldable pushchairs, medical or assistance vehicles for persons with reduced mobility), sharp objects, glass bottles, padlocks, and cans are not allowed on this experience.

Accessibility

Arc de Triomphe

• Disclaimer: There are about 284 stairs up.
• A lift and traffic ramps are in place for people with reduced mobility.

Eiffel Tower

• The 1st & 2nd floors are wheelchair accessible.
• The summit is not accessible for wheelchair users or guests with mobility issues.

Additional information

Arc de Triomphe

• Please note that there is free admission during the following days: European Heritage Days on the third weekend of Sep, and every first Sunday of the month from Nov to Mar.
• Entry is free for anyone under the age of 18 years, and for European Union nationals or non-EU residents in France aged between 18 and 25 years (an ID is necessary).
• Entry is free for disabled guests with an accompanying adult, jobseekers (on presentation of a certificate less than 6 months old), and holders of a valid education pass.
• Entry is also free for soldiers, gendarmes, and CRS carrying the professional card and “Sentinelle” mission order, members of ICOM and ICOMOS, and holders of the Ministry of Culture card with a companion.
• Please check this document for more details about the venue.
• Informative pamphlets about the monument are available in English, French, Spanish, German, Italian, Dutch, Japanese, Portuguese, Chinese, and Russian.

Eiffel Tower

• Please note that the guests are required to go to the meeting point provided on the voucher and not to the entrance of the venue directly since it's hosted entry.
• The summit of the Eiffel Tower is subject to closures or limited availability due to technical or crowd-related reasons. In case of unplanned closure, a partial refund for the difference between the 2nd and top floor ticket will be provided.

• These tickets can't be cancelled or rescheduled.

See Paris from two iconic perspectives—soar above the city at the Eiffel Tower and cruise past landmarks on the Seine.

• Everything you get at the Eiffel Tower: Take the elevator to the second floor at 377 feet and during the ride, let your guide tell you intriguing stories about the tower's past. On your way down, stop at the first-floor glass platform for a stunning view.
• Everything you get on the Seine River cruise: Glide along the Seine on a 1-hour cruise near the Eiffel Tower, taking in stunning views of Parisian landmarks. Listen to live commentary as you pass under historic bridges, including the Pont Neuf.
• Why choose this combo: Experience Paris from two unique angles with a single cost-effective booking. The Eiffel and Seine are just 5 minutes apart, ensuring a seamless experience with no extra travel time.
• Upgrades: Upgrade to summit access for truly breathtaking views from 905 feet above Paris. While the second floor offers incredible views, the summit provides an even more spectacular vantage point, plus access to the Champagne Bar at the top.

Inclusions

• 1.5-hr English guided tour of the Eiffel Tower
• Elevator access to 1st floor
• Elevator access to the summit or 2nd floor (as per the option selected)
• 1-hour Seine River cruise
• Live commentary onboard the cruise

Exclusions

• Skip-the-line entry

Seine River cruise

• Start point: Eiffel Tower
• Assemblee Nationale
• Musee d'Orsay
• Institut de France
• Pantheon
• Cite de la Mode
• Hotel de Ville
• Notre Dame
• Conciergerie
• Grand Palais
• Palais Chaillot

What to bring

Eiffel Tower

• Individuals must present a valid form of identification, such as a passport or ID card, to access the tower grounds.

What's not allowed

Eiffel Tower

• Keep in mind that smoking, large luggage, non-folding buggies/prams, big bags, baby strollers, rollerblades, scooters, skateboards, hoverboards, other large rolling objects (except foldable pushchairs, medical or assistance vehicles for persons with reduced mobility), sharp objects, glass bottles, padlocks, and cans are not allowed on this experience.

Seine River cruise

• Keep in mind that smoking, large luggage, and pets (except for guide dogs) are not allowed on this experience.

Accessibility

Eiffel Tower

• The 1st and 2nd floors are wheelchair and pram/stroller accessible.
• The summit floor of the Eiffel Tower is not wheelchair accessible.

Additional information

Eiffel Tower

• Even with prepaid access, you might wait at the security check and for elevators on the ground and on the 2nd floor.
• Please note you will not be able to purchase tickets to the summit on the second floor of the Eiffel Tower. If you wish to visit the summit, purchase these tickets prior to your visit.
• Depending on the entry times of the Eiffel Tower, the itinerary order might vary.
• This is an English-guided tour. Some guides may also speak additional languages, primarily French or Spanish, and may offer extra assistance when possible, though this cannot be guaranteed.
• The summit of the Eiffel Tower is subject to closures or limited availability due to technical or crowd-related reasons. In case of unplanned closure, a partial refund for the difference between the 2nd and top floor ticket will be provided.

Seine River cruise

• To comply with the rules, the river cruise boats host 300 people in good weather and 120 people in rainy weather.
• You can enjoy the sightseeing cruise anytime depending on the expiry date on the ticket.

• These tickets can't be cancelled or rescheduled.

Explore Paris’s artistic hilltop neighborhood with a local guide and step inside its most famous basilica.

• Everything you get: Join a 90-minute guided walking tour through Montmartre’s charming streets, filled with cafés, street art, and historic landmarks like the Wall of Love, Moulin Rouge, Bateau-Lavoir, and La Maison Rose. The tour ends at Sacré-Cœur Basilica, and the entry to the church is free.
• Why choose this: Enjoy an affordable, hassle-free way to explore one of Paris’s most artistic districts with a local expert. Unlike a hike, this is a relaxed stroll, easy for all ages, giving you plenty of time to take in Montmartre’s top landmarks and hidden gems without feeling rushed or tired.
• Upgrade: Add basilica dome access for panoramic city views of Paris or a meal in a French restaurant.

Inclusions

• 90-minute guided walking tour of Montmartre
• Tickets to the dome of the Sacré-Cœur Basilica (as per option selected)
• Audio guide available in English, Spanish and French (as per option selected)
• Meal in French restaurant - Main course and dessert (as per option selected)

Exclusions

• Guided tour of the interior of the Sacré-Cœur Basilica

What to bring

• Wear comfortable walking shoes, as the tour involves walking on cobblestone streets and uneven surfaces.
• Bring a valid photo ID to match the name on your booking if requested by the tour operator.

What’s not allowed

• Large bags, suitcases, and oversized luggage are not permitted during the walking tour or inside the Sacré-Cœur Basilica.
• Pets are not allowed, except for registered service animals.
• Alcohol, drugs, and any form of intoxication are strictly prohibited during the tour.
• Smoking is not permitted during the guided tour or inside the Basilica.
• Flash photography, tripods, and filming equipment are not allowed inside the Basilica.
• The basilica remains an active place of worship where many visitors come to pray each day. Visitors are requested to dress appropriately by choosing attire that is modest and suitable for a place of worship.

Accessibility

• This experience is not wheelchair accessible due to cobblestone streets, stairs, and uneven terrain throughout Montmartre and at the Sacré-Cœur Basilica.

Additional information

• Arrive at the meeting point at least 15 minutes before time, so your guide can check you in.
• Entry to Sacré-Cœur Basilica is free; access to the dome is ticketed.
• The only access to the dome is through a narrow 280-step staircase. Hence, the tour is not recommended for visitors with mobility issues or who have claustrophobia.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Explore the world’s largest underground cemetery at your own pace with an engaging audio guide.

• Everything you get: Choose your preferred time slot and go on a self-guided tour of the Catacombs with an audio guide in English, French, Spanish, or German that points out the historic underground tunnels, centuries-old inscriptions, and corridors like the Port-Mahon gallery.
• Why choose this: The Catacombs are full of details that take time to explore. These tickets let you go at your own pace while the audio guide highlights all the key stories.
• Upgrades: Add a 1-hour Seine River cruise to see Paris from above after exploring its underground history, giving you two completely different perspectives of the city in one visit.

Inclusions

• Timed entry to the Catacombs
• Audio guide in French, English, Spanish, and German
• 1-hour Seine River cruise (as per option selected)

Exclusions

• Transportation

What to bring

• Comfortable shoes and warm clothing are recommended, as the Catacombs maintain a temperature of around 14°C (57°F) and the tunnels can be slippery.
• Bring a valid photo ID matching the name on your booking if requested at the entrance.

What’s not allowed

• Children under 14 must be accompanied by an adult.
• Suitcases, large bags, strollers, and motorcycle helmets are not allowed.
• Smoking, drinking, and eating inside is strictly prohibited.
• Strollers are not allowed at the venue; use a baby carrier.
• Photography is allowed without the use of tripods or bulky equipment.
• Pets are not allowed except for service animals.

Accessibility

• The Catacombs are not accessible to wheelchair users or those with limited mobility due to numerous stairs (130 steps to enter, 112 steps to exit) and uneven surfaces.
• The experience is not recommended for visitors with heart or respiratory conditions, or for those who may be uncomfortable in confined spaces.
• Children under 14 must be accompanied by a parent or guardian at all times.

Additional information

• To navigate the Catacombs with ease, use the map available here.

• These tickets can't be cancelled or rescheduled.

See Paris from two dazzling angles: Arc de Triomphe’s rooftop and a Seine cruise, all in one ticket.

• Everything you get at Arc de Triomphe: Explore the monument, museum, and Tomb of the Unknown Soldier at your own pace. Climb 284 steps for sweeping rooftop views of 20 Parisian landmarks.
• Everything you get at Seine River Cruise: Enjoy a flexible 1-hour Bateaux Parisiens cruise with departures every hour. Glide past the Eiffel Tower, Louvre, and Musée d'Orsay with audio guides in 11 languages for rich commentary on the sights.
• Why choose this: Skip the planning stress. This combo pairs two of Paris’s most classic experiences into one smooth, flexible day with stunning views and excellent value.

Inclusions

Arc de Triomphe

• Entry to the Arc de Triomphe
• Rooftop access

Seine River cruise

• 1-hour sightseeing cruise
• Audio guides in 14 languages (French, English, Hindi, Arabic, German, Italian, Spanish, Portuguese, Russian, Polish, Dutch, Chinese, Japanese, and Korean).
• Open dated ticket—book a date of your choice

Exclusions

Arc de Triomphe

• Guided tour of the Arc de Triomphe

Seine River Cruise

• Live guide
• Shuttle service to and from the boarding point

What's not allowed

• This experience is not accessible by wheelchair and pram/strollers.
• Your guide dogs are welcome at the venue.

Additional information

Arc de Triomphe

• Head straight to the "Reserved Entry" line to redeem your tickets; you skip the ticketing line.
• Free entry is available for visitors under 18 and EU citizens under 26 (photo ID required).
• Free entry on the first Sunday of January, February, March, November, and December, and during Heritage Days.

Seine River Cruise

• During peak seasons, the cruise may have a longer wait time (up to 1 hour).
• Only small backpacks and regular-size handbags are allowed on the cruise.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Book Carnavalet’s Paris history museum visit and an Eiffel Tower Seine cruise together for significantly less than buying separately.

• What you get at Carnavalet Museum: Direct entry to the permanent collection plus current temporary exhibits, explored at your own pace.
• What you get at Seine River sightseeing cruise: A 1-hour round-trip cruise from the Eiffel Tower with hourly departures, multilingual audio guide, and a sweet tasting onboard.
• Why this combo works: Carnavalet puts Paris’s story in context through objects and period rooms, then the Seine cruise lets you spot the city’s landmarks as a connected riverside skyline. One booking also keeps costs lower than purchasing both separately.

Inclusions

Carnavalet Museum

• Access to the Carnavalet Museum's permanent exhibit
• Access to the temporary exhibits

Seine River sightseeing cruise

• 1-hour Bateaux Parisiens Seine River cruise
• Choice of departure time (cruises depart every 1 hour)
• Audio guide in English, French, Spanish, Portuguese, Italian, German, Chinese, Hindi, Japanese, Russian and Arabic
• Tasting of 2 macarons or 9 pieces of meringues
• Breakfast onboard [as per option selected]

What to bring

Seine River sightseeing cruise

• Only small backpacks and regular-size handbags are allowed inside.

What's not allowed

Carnavalet Museum

• Large bags, suitcases, and oversized luggage are not permitted inside the museum.

Seine River sightseeing cruise

• Larger bags are not allowed due to a lack of storage facilities.

Accessibility

Carnavalet Museum

• The venue is wheelchair-friendly.
• Wheelchairs can be hired free of charge at the museum.
• The museum regularly holds visits in French sign language with a deaf guide.

Seine River sightseeing cruise

• Toilets are only available on board the boats. No sanitary facilities are accessible on the pontoons.

Additional information

Carnavalet Museum

• The museum is closed on 1 January, 25 December, and 1 May.
• Cloakrooms are available at the venue to store luggage.
• Guide dogs and assistance dogs are welcome at the museum.
• Photography is allowed without flash.

Seine River sightseeing cruise

• For a more immersive experience, feel free to bring your headphones.
• The river cruise ticket is valid for a month from the travel date.

• These tickets can't be cancelled or rescheduled.

Climb to the top of Paris’s Arc de Triomphe for panoramic city views and rich history.

• Everything you get: Entry to the Arc de Triomphe, the monumental arch standing at the top of the Champs-Élysées, plus access to its rooftop terrace for wide, unobstructed views of Paris and its grand boulevards.
• Why choose: Enjoy a more intimate visit with small group sizes, take in Paris from nearly 50 meters up, and witness the rekindling of the eternal flame each evening.
• Upgrades: Enhance your experience with a 1-hour Seine River cruise featuring a multilingual audio guide and unique views of Paris’s iconic bridges and landmarks.

Inclusions

• Entry to the Arc de Triomphe
• Rooftop access
• Information booklet in 11 languages
• 1-hour Seine river cruise (as per option selected)

Exclusions

• Guided tour of the Arc de Triomphe

What to bring

• Bring a valid ID card or passport for all guests, including children, as it may be required for entry or to claim free admission.
• E-tickets must be printed or presented on a mobile device for entry.
• Wear comfortable shoes and appropriate clothing, especially if visiting in hot weather (hat, water, sun cream recommended).

What’s not allowed

• Large bags, suitcases, and luggage exceeding 40x40x20cm are not allowed inside the Arc de Triomphe; no luggage storage is available on site.
• Pets are not permitted, except for registered service animals.
• Food and drinks are not allowed inside the monument.
• Smoking, alcohol, and illegal substances are strictly prohibited.
• Tripods, flash photography, and filming equipment are not permitted inside the monument.

Accessibility

• The Arc de Triomphe is not fully wheelchair accessible. The elevator is reserved for visitors with reduced mobility, but access to the rooftop requires climbing 284 steps for most guests.
• Accessible restrooms and facilities are limited; please plan accordingly.

Additional information

• Everyone must have a ticket, including children and those eligible for free admission. Free tickets for eligible guests (under 18, EU citizens aged 18–25) must be collected at the Arc de Triomphe with valid ID.
• Due to security measures, all visitors must comply with security checks; expect longer wait times during peak seasons.
• Free entry is available for visitors under 18 and EU citizens under 26 (photo ID required).
• The last entry is 45 minutes before closing.
• Free entry on the first Sunday of January, February, March, November, and December and during European Heritage Days, the third weekend of September.
• Special opening at 10am on Tuesdays, December 24 and 31.
• The monument is closed annually on May 1, May 8, July 14, and November 11.
• The Arc de Triomphe may be partially or fully closed on occasions due to official ceremonies or bad weather.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.