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Find out Disneyland Paris Guest Services That Cater to Adutls, Children, Pets and the Disabled For A Truly Magical Experience.

Disneyland Paris offers everything you need, from shuttle services to inclusive menus and gift shops, to help make your trip a comfortable one. Read on to discover the dedicated facilities for children, differently-abled adults, and pets, reinforcing Disneyland Paris' status as one of the best amusement parks in the world.

Services for Guests with Disabilities

Disneyland Paris is mindful of differently-abled guests. Every area inside the park has set up services to help differently-abled guests enjoy a comfortable stay.

Disneyland Paris Guest Services

In the Parks

Exclusive services and facilities are provided to visitors with disabilities and special needs throughout Disneyland Park. Facilities inside Disneyland Paris are updated regularly to enhance the experience for visitors with all kinds of disabilities. Dedicated Cast Members also provide support inside attractions, theatres, and other entertainment facilities.

Disneyland Paris Guest Services

In Restaurants

Differently-abled visitors are given priority and dedicated services at Disneyland Paris restaurants. Table service restaurants are wheelchair accessible to ensure visitors with disabilities can enjoy their food with family and friends. However, visitors must book their table in advance and inform the restaurants of special requirements.

Disneyland Paris Guest Services

In Shops

Disneyland Paris is an excellent place to shop for clothes, art and collectables, toys, and kids' apparel. All the shops in the park cater to visitors with special needs. They are accessible in a wheelchair, and most boutiques are adapted to cash desks and come with an induction loop and handsets. Visitors can ask Cast Members for help with anything.

Disneyland Paris Guest Services

In Theatres

Theatres in Disneyland Paris produce sound and visual effects that may not be suitable for visitors suffering from photosensitivity and visual conditions. Visitors must inform the authorities of any conditions before entering the theatres. Theatres are equipped with magnetic induction loops and offer dedicated spaces for guests with reduced mobility.

Visitors with disabilities and long-term chronic diseases can also request a Priority Card for attractions and events.

Services for Children

Children come alive inside Disneyland Paris. The park offers several attractions, shows, and rides to ensure children have a wonderful time. Visitors travelling with children can rest easy knowing the park has been designed keeping kids' needs in mind.

Disneyland Paris Guest Services

1. Disney Check

Disney Check ensures kids enjoy healthy food even inside Disneyland Paris. It helps families identify nutritious meal options. Every Disneyland Paris restaurant and hotel has a Disney Check facility. The meal options contain at least two fruit and vegetable servings and are low in saturated fats.

Disneyland Paris Guest Services

2. Priority Bracelet for Expectant Mothers

Expectant Mothers are given a priority bracelet, which gives them special access to attractions, shows, theatres, and everything else. Visitors can collect the bracelet at the dedicated counters at the Disneyland Park and Walt Disney Studios entrance, at hotel concierge services, or at City Hall and Studio Services.

Disneyland Paris Guest Services

3. Babysitting Services

Exploring Disneyland Paris with toddlers can be challenging. Hence, Disneyland Paris offers babysitting services. Visitors can use the facility to ensure they enjoy the magic at Disneyland Paris whilst taking care of their toddlers. Nappies and baby food is also available in Disney Hotel shops, so parents don't need to worry about anything.

Disneyland Paris Guest Services

4. Children's Menu

Nutrition is of paramount importance for children. Disneyland Paris restaurants offer a dedicated children's menu containing healthy meals. Disney Check is a key feature in the children's menu; it helps parents quickly order healthy meal options for their kids.

Disneyland Paris Guest Services

5. Push Chair Rentals

Visitors can rent strollers and wheelchairs at rental shops inside Disneyland Paris. Town Square Terrace near the Disneyland® Park entrance and Studio Services at the Walt Disney Studios® Park entrance are the two places to rent pushchairs.

Disneyland Paris Guest Services

6. Baby Care Centres

Babe care centres can help visitors find everything they need to take care of their kids. These centres have everything from nappies to baby food, clothing, and changing rooms! Visitors can find a baby care centre on Main Street, U.S.A., near the Plaza Gardens Restaurant in Disneyland Park.

Disneyland Paris Guest Services

7. Children's Corner

Children can play together in dedicated Children's Corners inside Disneyland Paris. The corners also provide activities on certain days.

Disneyland Paris Guest Services

8. High Chairs & Bottle Warmers

Parents can feed their kids comfortably using bottle warmers available at most restaurants.

Disneyland Paris Guest Services

9. Play Areas

Children and adults can have fun in the indoor and outdoor play areas at Disneyland Paris.

Disneyland Paris Guest Services

10. Rider Switch

Parents can take turns on adult rides using the Rider Switch without waiting in line a second time.

Disneyland Paris Guest Services

11. Meeting Points for Lost Children

Disneyland Paris has a dedicated spot for children who get lost. The park meeting point is between the Plaza Gardens Restaurant and the First Aid Post.

Disneyland Paris Guest Services

12. First Aid

Visitors can access first aid in Main Street, U.S.A., near Central Plaza in Disneyland Park.

Services for Pets

  • For safety reasons, pets are not permitted inside the parks and hotels.
  • Visitors' pets, including dogs, can accompany them on the trip and stay in the on-site Kennel.
  • Food is provided for the pets, but entry could be declined if the Kennel reaches capacity.
  • Service and assistance dogs are permitted within the park, as long as they are on a leash.
  • These dogs can use designated green spaces, but visitors need to provide their meals.
  • Up-to-date travel documents and vaccination proof are necessary for the entry of such dogs.

Services for Businesses

Disneyland Paris expertly mixes magic with business. The park is home to two convention centres, two high-capacity venues, and 50 restaurants that can serve as a meeting point for corporate teams. Disney Business Solutions, the entity handling business tourism at Disneyland Paris, also has a 150-member team capable of aiding corporate teams in handling events and seminars.

Workshops, exhibitions, team-building events, and team outings can also be organised at Disneyland Paris. The park can service up to 25,000 guests.

Celebrate Special Occasions at Disneyland Paris

Special occasions need magic. And no place offers a more magical experience than Disneyland Paris.

Disneyland Paris Guest Services

Birthdays

Visitors can add magic to their favourite day with Disneyland Paris. Birthdays at Disney Park are an unforgettable experience filled with cake, attractions, shows, and magic! However, early reservations are necessary as Disneyland Paris Hotels quickly run out of space. Visitors can book tickets up to two months before their arrival date.

Disneyland Paris Guest Services

Weddings

Weddings are a magical affair, and so is Disneyland Paris. It's a match made in heaven, the perfect place to exchange vows and become one. Visitors can select the location; from a luxury Disney Hotel to the Sleeping Beauty Castle, there's no shortage of options to get married inside Disneyland Paris.




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Frequently Asked Questions About Disneyland Paris Guest Services

Where are the guest services offered at Disneyland Paris?

Guest services at Disneyland Paris include Disney Express, Magic Shuttle, Rider Switch, and Inclusive Menus. They cater to the needs of children, adults, and differently-abled visitors.

How can I contact someone at Disneyland?

You can call +33 1 60 30 60 53 to get quotes and make bookings.

What time does Disney customer service open?

Disneyland Paris customer service is open from Monday 9 AM to Friday 8 PM, Saturday 9 AM to 7 PM, and Sunday 10 AM to 4 PM.

Can I rent a wheelchair at Disneyland Paris?

Yes, you can rent a wheelchair at Disneyland Paris. Strollers and pushchairs can also be rented.

=Which attractions are suitable for guests with a disability?

Guests with a disability must read the warning sign for each attraction and decide if it works for them.

What are the different accessibility facilities for guests with disabilities?

Wheelchairs, strollers, pushchair rentals and Dedicated Cast Members are a few accessibility facilities for guests with disabilities at Disneyland Paris.

Do visitors with disabilities get special access to attractions and shows?

Yes, visitors with disabilities get special access to attractions and shows, but it doesn't mean they get immediate access.

Where should parents go if their child needs medical treatment?

Parents can visit the first aid facility in Main Street, U.S.A., near Central Plaza in Disneyland Park.

Where can visitors go in case of medical emergencies?

Visitors can go to the first aid facility in case of medical emergencies. They can alternatively contact a Cast Member and address their concern.

Are strollers available inside the Disney Parks?

Yes, strollers are available for rent inside the Disney Parks.

Is there a daycare centre at Disneyland Paris?

Yes, there is a daycare centre at Disneyland Paris.

What Disneyland Paris rides are suitable for children?

Frontierland Playground, Big Thunder Mountain, and Hyperspace Mountain are a few Disneyland Paris rides suitable for children.

How can one celebrate their birthday at Disneyland Paris?

Visitors can book restaurants and facilities to celebrate their birthdays at Disneyland Paris.

Can mothers breastfeed at Disneyland Paris?

Yes, mothers can breastfeed comfortably inside the resorts. However, doing so in attractions is not recommended as it isn't safe.

Are pets allowed inside Disneyland Paris?

Pets aren't allowed inside Disneyland Parks and Hotels. Assistance and guide dogs are allowed, but they must be kept under a leash.

Where is the Animal Care Centre located?

The Animal Care Centre is located near Guest Parking at Disneyland Paris.

Are there any rules in place at the Disneyland Paris Animal Care Centre?

Yes, visitors must follow the rules to keep their parents at the Disneyland Paris Animal Care Centre. The animals must have the necessary vaccination documents and be fed by visitors.

Can Disney characters officiate weddings held at Disneyland Paris?

No, Disney characters cannot officiate weddings held at Disneyland Paris. They can only attend weddings.

Can foreigners get married at Disneyland Paris?

Yes, anyone can get married at Disneyland Paris, including foreigners.

Is Disneyland Paris open to same-sex weddings?

Yes, absolutely! Disneyland Paris welcomes weddings of all kinds.