Disneyland Paris Facilities | Find Out All About Disney Services for Adults, Children and Disabled Guests

Defibrillator

An Automated External Defibrillator (AED) is a medical device, that can help address cardiac arrests and save lives. The device sends an electric current to the heart, helping it rest and fall back into rhythm.

AEDs are safe for use on adults as well as children. They are placed in different locations inside Disneyland Paris. Guests can use a guide map to locate and use the AEDs. Alternatively, they can ask a Cast Member to reach an AED or call on 112.

First Aid

There are several First Aid centers inside Disneyland Paris. Adults and children who need changing can also access the First Aid posts. The personnel working in the centers are qualified to address all kinds of medical emergencies. The centers are open at the following times seven days a week:

• Disneyland Park: 7 AM to two hours after park closing time.
• Walt Disney Studios: Opens 30 minutes before the park opens
• Disney Village: 2 PM to 12:30 AM

Storage

Medications that require a fridge can be stored at medical centers inside Disneyland Paris. Please ensure proper packing and labeling of their products.Here's where you can keep your medication cold inside the facility:

• Disney Parks: at one of the First Aid posts
• Disney Village: at the First Aid post
• Disney Hotels: in the refrigerators in the bungalows at Disney Davy Crockett Ranch, in the refrigerators in the cottages and apartments at Les Villages Nature Paris, and in the refrigerator at the reception at the other 6 Disney Hotels.

Water fountain

Guests do not need to carry a water bottle in Disneyland Paris. Water fountains are available everywhere inside the park. Guide maps and the Disneyland Paris app can be used to locate the water fountains.

Letterbox

Sending postcards and letters back home to friends and family from Disneyland Paris is a special feeling. With letterboxes spread across the park, guests can do so every day. Disneyland Paris shops offer stamps for postcards.

ATMs

Guests facing a cash crunch can access the several ATMs inside Disneyland Paris. The ATMs are presented by Crédit Mutuel.

WiFi

Free WiFi is available to all the guests in Disneyland Paris. With an internet connection, guests can use the park's mobile app to check attraction opening times, track Disneyland Paris Photopass pics, and share their favourite moments with friends and family.

Guests can connect to free WiFi in the following places in Disneyland Paris:

• Disneyland Paris Theme Parks
• Disneyland Paris Hotels (public and private areas)
• Disney Village (Sports Bar, The STeakhouse Bar and Billy Bob’s Country Western Saloon)

Parking

Disney Car Park

• Cars under 2m high: €30
• Vehicles over 2m high: €30
• Campervans: €45 
• Motorbikes: €25

Free Parking: Disney Hotel Guests and Annual Pass Holders ( Magic Flex, Magic Plus, and Infinity members)

Campers attract an additional €15 per day, and parking in the buses' parking area is prohibited. Guests must also remember that free parking does not apply during special events. (except events reserved for Annual Passes holders.)

Portable Charging Rental

The phone battery can run out anytime. Fortunately, Disneyland Paris offers portage charging rentals and dedicated phone charging stations. Guests can choose from the two options and keep their phones charged while exploring the magic in Disneyland Paris. Payment can be made through the card. The following portable charger options are available for guests:

• Fully-charged power bank
• Micro-USB cable (works with most Android phones)
• USB C adapter (for certain Android phones)
• Apple Lightning cable (for iPhone 5+ onwards)

Restroom

Restrooms at Disneyland Paris are designed keeping everyone in mind. Guests with reduced mobility can also use the restrooms throughout Disneyland Paris conveniently. Baby-changing tables are also available, while the toilets have flashing beacons to signal evacuation.

Baby Care Centres

The centers have changing rooms and kitchens with microwaves to heat milk and other kids' food. Dedicated breastfeeding locations are also set up all over Disneyland Paris, making it easy for parents to feed their children. Here is the location of the Baby Care Centre in Disneyland Paris:

• Disneyland Park - Main Street U.S.A, near the Plaza Gardens Restaurant
• Walt Disney Studios Park - behind Studio Services.

Pushchair rentals

The pushchair rental facility is available at Town Square Terrace, near the Disneyland Park entrance. Guests can pay a fee and rent strollers/pushchairs and wheelchairs at rental shops.

Animal Care Centre

Animals must be handed to the Animal Care Centre near Guest Parking. The team at Disneyland Paris takes care of the animals, although guests must provide food for their animals.

Lost & Found

Disneyland Paris has a Lost and Found centre in City Hall in Disneyland Park. Guests can report and find their misplaced items at the centre.

Smoking Areas

Smoking cigarettes and electronic cigarettes are prohibited in covered and uncovered areas in Disneyland Paris. However, the parks have designated outdoor areas specially created for smokers.