Everything you need to know before visting Orsay Museum in Paris

• Budget Stays:
  St Christopher's Inn Paris
  Generator Paris
  Le Village Montmartre
• Economy Stays:
  Hôtel Thérèse
  Hôtel de Castiglione
  Hôtel Odéon Saint Germain
• Luxury Stays:
  Hotel Regina Louvre
  InterContinental Paris - Le Grand
  Sofitel Paris le Faubourg

• Bookshop-Boutique: Find books, and catalogs on works of art, history of arts, and even jewellery, inspired by the major artists of the period, and the temporary exhibitions. Located at the entrance to the museum, it is open Tuesday to Sunday from 9:30 AM to 6:30 PM, and on Thursdays until 9:15 PM.
• Youth Center: Find a selection of art-themed books and games and a range of other products. It is located at the nave of the museum
• Souvenir Counter: There is a counter on the 5th floor, at the entrance to the Impressionist Gallery where you will find souvenirs related to the iconic works of the museum facing the monumental clock opening onto the Seine. You will also find counters dedicated to the works on display at the exit of some exhibitions.

If you don't get the chance to visit the store you can always get yourself a little something to remember the trip by at the online store.

• WiFi: Connect to the Musee_Orsay_Public network to access free Wi-Fi. 
• Lockers: You can check-in suitcases, travel bags, and backpacks smaller than 56 x 45 x 25 cm, subject to availability of space.
• Strollers: Bulky prams and baby carriers are not permitted. You can borrow a stroller from the cloakroom in exchange for an ID.
• Baby Area: It is located on level -1, on the reception side.
• Wheelchairs: You can borrow a wheelchair or folding chair from the cloakroom in exchange for an ID.
• Lifts: Museum is equipped with lifts and access ramps making the museum accessible to people with reduced mobility.
• Toilet: You will find restrooms across the museum. Some of them are adapted for disabled people.
• Lost & Found: There are lost & found service teams on site. You can also contact them by phone at +33 1 40 49 46 58, online or by sending a letter to the Reception and Surveillance Department of Musée d'Orsay.

Permanent Collections: Orsay Museum offers audio guides in several languages. The guide offers commentary on more than 300 works on display. The audio guides have induction loops for hearing-impaired visitors and have been adapted in French Sign Language (LSF).

Exhibition: If you are planning to attend an exhibition at Orsay, take advantage of the audio-guided tours developed with the curators.

Rental price for audio guides

For Adults: 6 Euros
Discounted price (for those who enjoy free entry): 4 euros 
For Children (under 12): 3.50 euros
Visually impaired or blind: Free. 

NOTE: These audioguides are currently available in French and English.

• Many parking spaces are reserved for those with physical disabilities near the museum, at the corner of rue de Lille and rue Bellechasse, in front of 77, 81, and 83 rue de Lille, 59 rue Bellechasse, and on Quai Anatole-France, opposite 9, place Henry-de-Montherlant.
• If you need wheelchairs or folding seats, you can borrow one from the cloakroom for free in exchange for an identity document.
• All spaces and services of the museum are equipped with access ramps, automatic doors, adapted toilets, and elevators, making the entire museum accessible for visitors with reduced mobility.
• To make the most of your visit to Orsay and explore its collections and exhibitions, opt for a guided tour as they can be adapted for people with reduced mobility. 

• The information counter, the cloakroom, the cash desks, the Audioguide counter, the café, the bookstore-shop, the auditorium, and the educational room of the museum is equipped with magnetic loops.
• Orsay also offers guided tours in French Sign Language. The tours cost €4.50 and can be reserved at the cash desk or at the online ticket office. The tour starts in front of the Information desk.
• You can also avail the audio guide that is available in French Sign Language at the Audio Guide counter or at the online ticket office.
• You can borrow induction loops for free on request at the audio guide counter.
• To get more information about the museum's facilities you can contact the museum through the Acceo interface.

• You can use rods with tips throughout the museum.
• If you wish to use optical aids, you should report the same to the security guards present.
• Orsay has partnered with Centre Recherche Théâtre Handicap (CRTH), to allow visually impaired or blind visitors to discover the museum's collections and exhibitions. You will have volunteers accompany you and provide you with the information needed to access the works. To enjoy this, you will have to make a reservation at least 15 days before the scheduled date of the visit by calling on 01 42 74 17 87 or by sending an email to souffleursdimages@crth.org. 
• You can also take advantage of the audio guide that is available for free for visually impaired visitors.

• The museum staff is being gradually trained so that they can handle the needs of visitors with disabilities better.
• The museum sees visitors on Wednesdays and Fridays, as well as on Thursday nights (from 6:45 p.m.). Opt to visit during these slots for a quieter visit.
• The central sculpture aisle (level 0) and the 5th floor of the museum tend to be the busiest. For a calmer experience, explore the collections on level 2, as well as the rooms that line the central aisle (level 0).
• The museum is also working on “Easy to Read and Understand French” booklets.